Error Solutions
SteelSeries Setup Guide
Video tutorial on launching and configuring SteelSeries software using RUST game as an example. This video will help you properly configure the program and avoid errors when launching.
Important: The overlay activation button is pressed once before the game. It cannot be pressed during the game. The menu toggle button is different (for example, Home / Insert), and the button you configure in SteelSeries should be different, one that cannot be easily pressed in the game.
Error: Please launch SteelSeries moment overlay(FOR GEFORCE).
Solution: Turn off and turn on GeForce overlay
Error: Please launch SteelSeries Sonar overlay(FOR STEELSERIES).
Solution: You need to press the SONAR bind before launch so the overlay works.
Error: If the menu flickers or black screens appear in the game.
Solution: Open SteelSeries -> Settings -> MOMENTS -> Capture and Sound -> Turn off "ALLOW MOMENTS TO CAPTURE WHILE GAMING"
Error: Please disable Intel Rapid Storage Technology.
Solution: You need to disable RST. Disabling instructions
Error: The bind button does not work.
Solution: Re-inject, if it doesn't help, you need to run the overlay as administrator
Error: If the menu does not appear in the game or the loader closes immediately after opening.
Solution: Install the library from the link
Error: Unsupported Firmware.
Solution: You need to convert the disk to GPT, BIOS to UEFI.
Error: 0x296.
Solution: Re-inject needed
Error: Unknown network error.
Solution: Internet connection problem, you need to check the connection and try again, you may be using VPN
Error: Failed to allocate memory/to map memory(x) Please reboot pc and try again.
Solution: The driver was installed incorrectly, you need to restart your PC and try again (If you are in an internet cafe, but the error repeats, you need to try another PC). If it didn't help, clean the startup programs. If the error still persists, we recommend downloading Autoruns and disabling all programs that are in startup but do not belong to system ones, there are cases when drivers of deleted programs remain in the system.
Error: Failed to load dependencies(x)(-x) Make sure all antiviruses are disabled.
Solution: You need to turn off all protection and remove all anti-cheats and antiviruses from your PC. ALL ANTIVIRUSES. If it didn't help, clean the startup programs.
Error: Please uninstall Vanguard/Faceit first.
Solution: You need to remove Vanguard/Faceit anti-cheat from your PC and try again
Error: AES instruction set is not supported.
Solution: This error means that the processor does not support AES instructions, this cannot be fixed
Error: Please enable Intel VT-X/AMD-V in the BIOS.
Solution: To fix this error, you need to enter the BIOS and find "Intel virtualization technology" or "Intel VT-X"/"AMD-V" or "SVM mode" and enable it
Error: VMX/SVM is not supported.
Solution: To fix this error, go to "Control Panel" -> "Programs and Features" -> "Turn Windows features on or off" and make sure "Virtual Machine Platform" and "Hyper-V" are disabled.
If the error has not disappeared, open cmd as administrator and enter the following command without quotes «bcdedit /set hypervisorlaunchtype off», then press Enter and restart your computer.
If the user has Windows 11 and the previous methods did not help him, then you should run PowerShell as administrator and paste (completely) the following command there:
takeown /F "C:\Windows\System32\hvix64.exe"
icacls "C:\Windows\System32\hvix64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F
takeown /F "C:\Windows\System32\hvax64.exe"
icacls "C:\Windows\System32\hvax64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F
del "C:\Windows\System32\hvix64.exe"
del "C:\Windows\System32\hvax64.exe"
Error: Either virtual or RAID disk is present. Please revert it back to normal state.
Solution: Turn off spoofer or turn off RAID in BIOS settings with a full Windows reinstall.
Error: Unsupported firmware.
Solution: To fix this error, convert the disk containing the operating system to GPT format using the built-in Windows tool mbr2gpt or any other disk management utility of your choice. BIOS needs to be switched from Legacy mode to UEFI mode.
Error: CRD failed at XXX with code XXXXXXXX / Failed to init render.
Solution: For PC - the graphics card is old and not supported. For laptops - you need to disable the integrated graphics card in BIOS.
Error: Incorrect HWID.
Solution: Open cmd as administrator, enter the following commands one by one:
wmic diskdrive get Caption, SerialNumber
wmic baseboard get SerialNumber
If none of these commands executed with an error, then something is wrong with your PC, try reinstalling Windows and check if the problem has disappeared.